KYCK Volunteer Manual
Thank you for being part of our amazing volunteer team for KYCK 2024! We are thankful for your willingness to serve and look forward to having you as part of our team.
Please read through the top general information section and then the specific information for your volunteer team below. If you have any questions, please email KYCK Event Manager – Bec Hardman.
General Information
Dates
KYCK 1 12–14 April
KYCK 2 19–21 April
KYCK 3 26–28 April
KYCK 4 27–29 September
Location
KYCK is being held at Katoomba Christian Convention (KCC) in Katoomba.
Our address is:
StayKCC
119 Cliff Drive,
Katoomba NSW 2780
Access to the StayKCC site is via a driveway off Cliff Drive, please keep an eye out for our signage marking the entrance. Please refer to our site map if you need further details about our location and onsite buildings.
Parking
Please aim to park at Mountain Camp or the Clairvaux Oval (Cnr of Violet Street and Cliff Drive). If the oval is closed for parking, you will need to park on the street. Please don’t park where there are ‘No Convention Parking’ signs displayed.
Arrival Time
Please refer to your volunteer team information for details about when your team is required to arrive onsite on Friday afternoon.
Sign-in
You will be required to sign-in at the KYCK Information Tent, located near the auditorium, as soon as you arrive onsite. We’ll provide you with a name badge and contact card – this will be your identification and allow you access to KYCK.
Volunteer Briefing
All volunteers are required to attend a volunteer and safety briefing on Friday afternoon at 5.30pm in Mountain Camp Dining Room. Please make sure you have read our code of conduct and site induction prior to KYCK.
KCC Code of Conduct
Download our Code of Conduct Policy as a PDF.
Site Induction
Download our Site Induction presentation as a PDF.
If you are unable to attend this briefing, please let us know.
Accommodation
Accommodation will be provided to volunteers at our site called Clairvaux. You’ll receive an email from Bec Hardman in the week prior to KYCK with your allocated accommodation site and room number.
Please note that you’ll be sharing rooms with other volunteers of the same gender.
Site hosts will stay at the accommodation site that they have been allocated.
Meals
All volunteer meals will be served in the Mountain Camp Dining Room, except for dinner on Friday night.
If you have a dietary requirement and didn’t submit with your application form, please let us know now!
Meals will be served for volunteers at the following times:
Friday
Dinner: 6pm (Pizza served at the auditorium, following volunteer briefing)
Supper: 9pm
Saturday
Breakfast: 7:15am
Lunch: 12:30pm
Dinner: 5.45pm
Supper: 9pm
Sunday
Breakfast: 7:15am
Lunch: 12.30pm*
*For volunteers at KYCK 3 & 4, lunch will be available to pick up at the Information Tent.
What to Pack
You will need to bring your own sleeping bag (or sheets), pillowcase, towel, warm clothes, and toiletries. Pillows and doonas are provided, and all rooms are carpeted and heated.
If you’re in the parking or muscle teams, please bring additional wet weather gear in case it rains!
COVIDSafe
Please follow guidelines from the NSW Government relating to testing and self-isolation requirements. Please stay at home from KYCK if appropriate and if you have symptoms, please complete a Rapid Antigen Test to ensure the safety of other volunteers during the weekend. It is recommended, but not mandatory, to wear masks where appropriate social distancing with other groups is not possible.
Contact
If you have any questions about volunteering at KYCK, or need to provide additional information to us, please contact Bec Hardman on 1300 737 140 or rebecca.hardman@kcc.org.au.
AV Team
Arrival
Please arrive at 5pm for sign-in. You’ll then head into our auditorium to meet the team before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our AV team is being led by Steve Anderson and Pete Kiernan. Please listen to their instructions for your volunteer role. If you have any questions, please ask Bec Hardman or your team leaders.
Volunteer Responsibilities
Please note that role allocations in the team may vary slightly when you arrive onsite, depending on requirements and volunteer availability.
BOOKSHOP TeaM
Arrival
Please arrive prior to 5.30pm for sign-in. You’ll then head down to our volunteer briefing at 5.30pm at Mountain Camp Dining Room. Once you’ve had your dinner following the briefing, you can head up to the bookshop to start your duties.
Team Leader
Our bookshop team is being led by Karl from The Wandering Bookseller. Please listen to their instructions for your volunteer role. If you have any questions, please ask Bec Hardman or your team leader.
Volunteer Responsibilities
Please read our bookshop team volunteer guide before KYCK. This includes information about your role and the tasks that you may be involved in.
Coffee cart & Slushie Team
Arrival
Please arrive at 5pm for sign-in. You’ll then head into the coffee cart & slushie tent to meet the team before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our coffee cart team is being led by a staff member from The Bearded Brewer. Please listen to their instructions for your volunteer role. If you have any questions, please ask Bec Hardman or your team leader.
Volunteer Responsibilities
Team roles in the coffee cart & slushie team will be allocated when you arrive onsite and will depend on the skills and abilities of team members.
Muscle Team
Arrival
Please arrive at 4pm for sign-in. You’ll then meet your team at the KYCK Information Tent for a briefing and to help with final setup tasks before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our muscle team is being led by:
- KYCK 1: Jayden King
- KYCK 2: Amelia Peet
- KYCK 3: Amelia Peet
- KYCK 4: Bianca Procter
Please listen to their instructions for your volunteer role. If you have any questions, please ask Bec Hardman or your team leader.
Volunteer Responsibilities
The muscle team makes KYCK happen! You will be responsible for various set up / pack down tasks throughout KYCK such as putting out booklets, setting up morning tea and merchandise items. Please follow the lead of your team leader for information on what you should be doing at particular times.
You will have a team briefing with your leader on Friday afternoon when you arrive.
Parking Team
Arrival
Please arrive at 4pm for sign-in. You’ll then meet your team at the KYCK Information Tent for a parking team briefing from a KCC staff member before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our parking team will be led by the following people each KYCK weekend:
- KYCK 1: Cody Boulden
- KYCK 2: Sam Sarbutt
- KYCK 3: Sam Cox
- KYCK 4: Sam Cox
Volunteer Responsibilities
Please read our parking team volunteer guide before KYCK. This includes information about your role and the tasks that you may be involved in. Parking team members might also need to help our muscle team with tasks or at the slushie tent, once they have completed their duties.
Registration Team
Arrival
Please arrive at 4pm for sign-in. You’ll then head into the KYCK Information Tent to meet KCC staff for a team briefing and to help with setup tasks before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our registration team is being led by a KCC staff member. Please listen to their instructions for your volunteer role. If you have any questions, please ask Bec Hardman or your team leader.
Volunteer Responsibilities
Our registration team play a key role in supporting the KCC team with tasks in the KCC information tent. Main responsibilities will include putting up signage, setting up merchandise, managing merchandise stock levels and assisting with the merchandise sales process.
Site Host Team
Arrival
Please aim to arrive at 5pm, before guests arrive at your accommodation site. You’ll then head into the KYCK Information Tent to meet KCC staff for a team briefing and to help with setup tasks before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
The site host team will be overseen by Bec Hardman. Please listen to their instructions for your volunteer role. If you have any questions, please let her know.
Volunteer Responsibilities
Please read our site host volunteer guide and the briefing information for guests before KYCK. This includes information about your role and information you will need to tell those staying at your accommodation site.
Camping
10 Laurel Street,
Katoomba
The camp site will be available from 3pm on Friday to peg in or plug in.
Clairvaux — Indoor Camping
Entry via 41 Violet Street (past the oval on the right)
Katoomba
Clairvaux will be available from 5pm on Friday.
Hartley
20 Ficus Street,
Katoomba
Hartley will be available from 5pm on Friday.
Kedumba
113 Cliff Drive,
Katoomba
Kedumba will be available from 5pm on Friday.
Mountain Camp
119 Cliff Drive,
Katoomba
Mountain Camp will be available from 5pm on Friday.
Ushering Team
Arrival
Please aim for your group to arrive before 5.30pm, so you can attend our volunteer briefing that begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Please nominate an ushering team leader prior to arriving at KYCK. The ushering team leader will be the main point of contact for the KYCK Event Coordinator and AV Team, but also be responsible for communicating instructions to your group. If you have any questions, please ask Bec Hardman.
Volunteer Responsibilities
Please read our ushering team volunteer guide before KYCK. This includes information about your role and the tasks that you may be involved in.
General Information
Dates
KYCK 1 14–16 April
KYCK 2 21–3 April
KYCK 3 28–30 April
KYCK 4 22–24 September
Location
KYCK is being held at Katoomba Christian Convention (KCC) in Katoomba.
Our address is:
StayKCC
119 Cliff Drive,
Katoomba NSW 2780
Access to the StayKCC site is via a driveway off Cliff Drive, please keep an eye out for our signage marking the entrance. Please refer to our site map if you need further details about our location and onsite buildings.
Parking
Please aim to park at Mountain Camp or the Clairvaux Oval (Cnr of Violet Street and Cliff Drive). If the oval is closed for parking, you will need to park on the street. Please don’t park where there are ‘No Convention Parking’ signs displayed.60
Arrival Time
Please refer to your volunteer team information for details about when your team is required to arrive onsite on Friday afternoon.
Sign-in
You will be required to sign-in at the KYCK Information Tent, located near the auditorium, as soon as you arrive onsite. We’ll provide you with a name badge and contact card – this will be your identification and allow you access to KYCK.
Volunteer Briefing
All volunteers are required to attend a volunteer and safety briefing on Friday afternoon at 5.30pm in Mountain Camp Dining Room. Please make sure you have read our code of conduct and site induction prior to KYCK.
KCC Code of Conduct
Download our Code of Conduct Policy as a PDF.
Site Induction
Download our Site Induction presentation as a PDF.
If you are unable to attend this briefing, please let us know.
Accommodation
Accommodation will be provided to volunteers at Mountain Camp or Clairvaux Quarters. You’ll receive an email from Bec Hardman prior to KYCK with your allocated accommodation site and room number.
Please note that you’ll be sharing rooms with other volunteers of the same gender.
Site hosts will stay at the accommodation site that they have been allocated.
Meals
All volunteer meals will be served in the Mountain Camp Dining Room, except for dinner on Friday night.
If you have a dietary requirement and didn’t submit with your application form, please let us know now!
Meals will be served for volunteers at the following times:
Friday
Dinner: 6pm (Pizza served at the auditorium, following volunteer briefing)
Supper: 9pm
Saturday
Breakfast: 7:15am
Lunch: 12:30pm
Dinner: 5.45pm
Supper: 9pm
Sunday
Breakfast: 7:15am
Lunch: 12.30pm*
*For volunteers at KYCK 4, lunch will be available to pick up at the Information Tent.
What to Pack
You will need to bring your own sleeping bag (or sheets), pillowcase, towel, warm clothes, and toiletries. Pillows and doonas are provided, and all rooms are carpeted and heated.
If you’re in the parking or muscle teams, please bring additional wet weather gear in case it rains!
COVIDSafe
Please follow guidelines from the NSW Government relating to testing and self-isolation requirements. Please stay at home from KYCK if appropriate and if you have symptoms, please complete a Rapid Antigen Test to ensure the safety of other volunteers during the weekend. It is recommended, but not mandatory, to wear masks where appropriate social distancing with other groups is not possible.
Contact
If you have any questions about volunteering at KYCK, or need to provide additional information to us, please contact Bec Hardman on 1300 737 140 or rebecca.hardman@kcc.org.au.
AV Team
Arrival
Please arrive at 5pm for sign-in. You’ll then head into our auditorium to meet the team before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our AV team is being led by Steve Anderson and Pete Kiernan. Please listen to their instructions for your volunteer role. If you have any questions, please ask Bec Hardman (KYCK Event Coordinator) or your team leaders.
Volunteer Responsibilities
Please note that role allocations in the team may vary slightly when you arrive onsite, depending on requirements and volunteer availability.
Bookshop Team
Arrival
Please arrive at 5pm for sign-in. You’ll then head into the bookshop to meet the team before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our bookshop team is being led by Karl Grice, from the Wandering Bookseller. Please listen to his instructions for your volunteer role. If you have any questions, please ask Bec Hardman (KYCK Event Coordinator) or your team leader.
Volunteer Responsibilities
Please read our bookshop team volunteer guide before KYCK. This includes information about your role and the tasks that you may be involved in.
Coffee Cart Team
Arrival
Please arrive at 5pm for sign-in. You’ll then head into the coffee cart tent to meet the team before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our coffee cart team is being led by Greg, from StayKCC. Please listen to his instructions for your volunteer role. If you have any questions, please ask Bec Hardman (KYCK Event Coordinator) or your team leader.
Volunteer Responsibilities
Team roles in the coffee cart team will be allocated when you arrive onsite and will depend on the skills and abilities of team members.
Muscle Team
Arrival
Please arrive at 4pm for sign-in. You’ll then meet your team at the KYCK Information Tent for a briefing and help with final setup tasks before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our muscle team is being led by:
KYCK 4: Amelia Peet
Please listen to their instructions for your volunteer role. If you have any questions, please ask Bec Hardman (KYCK Event Coordinator) or your team leader.
Volunteer Responsibilities
The muscle team makes KYCK happen! You will be responsible for various set up / pack down tasks throughout KYCK such as putting out booklets, setting up morning tea and merchandise items. Please follow the lead of your team leader for information on what you should be doing at particular times.
You will have a team briefing with your leader on Friday afternoon when you arrive.
Parking Team
Arrival
Please arrive at 4pm for sign-in. You’ll then meet your team at the KYCK Information Tent for a parking team briefing from a KCC staff member before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our parking team will be led by the following people each KYCK weekend:
KYCK 4: Sam Cox
Volunteer Responsibilities
Please read our parking team volunteer guide before KYCK. This includes information about your role and the tasks that you may be involved in. Parking team members might also need to help our muscle team with tasks, once they have completed their duties.
Registration Team
Arrival
Please arrive at 4pm for sign-in. You’ll then head into the KYCK Information Tent to meet KCC staff for a team briefing and to help with setup tasks before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our registration team is being led by a KCC staff member. Please listen to their instructions for your volunteer role. If you have any questions, please ask Bec Hardman (KYCK Event Coordinator) or your team leader.
Volunteer Responsibilities
Please read our registration team volunteer guide before KYCK. This includes information about your role and the tasks that you may be involved in.
Site Host Team
Arrival
Please aim to arrive at 5pm, before guests arrive at your accommodation site. You’ll then head into the KYCK Information Tent to meet KCC staff for a team briefing and to help with setup tasks before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
The site host team will be overseen by Bec Hardman (KYCK Event Coordinator). Please listen to their instructions for your volunteer role. If you have any questions, please let her know.
Volunteer Responsibilities
Please read our site host volunteer guide and the briefing information for guests before KYCK. This includes information about your role and information you will need to tell those staying at your accommodation site.
Camping
10 Laurel Street,
Katoomba
The camp site will be available from 3pm on Friday to peg in or plug in.
Clairvaux — Indoor Camping
Entry via 41 Violet Street (past the oval on the right)
Katoomba
Clairvaux will be available from 5pm on Friday.
Hartley
20 Ficus Street,
Katoomba
Hartley will be available from 5pm on Friday.
Kedumba
113 Cliff Drive,
Katoomba
Kedumba will be available from 5pm on Friday.
Mountain Camp
119 Cliff Drive,
Katoomba
Mountain Camp will be available from 5pm on Friday.
Slushie Team
Arrival
Please arrive at 5pm for sign-in. You’ll then meet your team at the KYCK Information Tent for a briefing and help with final setup tasks before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our slushie team is being led by a KCC Staff Member.
Please listen to their instructions for your volunteer role. If you have any questions, please ask Bec Hardman (KYCK Event Coordinator) or your team leader.
Volunteer Responsibilities
The slushie team is the newest volunteer team to KYCK! You will be responsible for various set up / pack down tasks for the slushie tent and making sure the slushies are extra cold! Our slushies will be available for everyone to purchase during morning tea breaks on Saturday and Sunday. You will have a briefing when you arrive on Friday and start setup tasks ready for Saturday.
Ushering Team
Arrival
Please aim for your group to arrive before 5.30pm, so you can attend our volunteer briefing that begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Please nominate an ushering team leader prior to arriving at KYCK. The ushering team leader will be the main point of contact for the KYCK Event Coordinator and AV Team, but also be responsible for communicating instructions to your group. If you have any questions, please ask Bec Hardman (KYCK Event Coordinator).
Volunteer Responsibilities
Please read our ushering team volunteer guide before KYCK. This includes information about your role and the tasks that you may be involved in.
